Frequently Asked Questions
Who has access to LancerNet Wireless?
Any faculty, staff, or student of Longwood University with a valid Lancernet ID and Password (such as those used to access a Longwood Email Account) have access to the wireless network
I will be visiting campus, can I connect to Longwood's Wireless Network?
Any user that does not currently have a LancerNet ID and Password (vendors, guests, etc.) will need to fill out an exception form and print it out for submission to the CIO. For more information please contact the Helpdesk at (434)395-4357.
What do I need to get connected?
All laptops and devices will need a wireless card that is 802.11a or 802.11g compliant. Most laptops come with these cards installed internally. If your laptop is not capable of connecting to a wireless network you will need to purchase a separate wireless card. Popular brands are Linksys and Belkin.
Where can I access the wireless network on campus?
Our coverage map is a general guideline to wireless access across campus.
Can I use the LancerNet Wireless instead of the wired connection in my dorm/office?
While wireless access may be available in some offices and dormitories, it is not recommended for regular use. Signal within dormitories and some buildings can vary greatly, and the wired connection is generally more secure for daily use.
How can I remove my logon credentials if I changed my Lancernet password?
Instructions to change your credentials for accessing Longwood's wireless network.
Who can I call if I'm having problems
The Longwood University Helpdesk is open from 8am to 5pm Monday - Friday and can be reached by phone at (434)395-4357 or by email at helpdesk@longwood.edu. After hours all students have support from the Resident Technology Associates.