Laundry

Main Campus

Laundry rooms are located in each residence hall. Every laundry room is equipped with multiple High Efficiency (HE) washers and dryers. Machines accept coins or Lancer CA$H. The cost per wash or dry cycle is $1.75 per load.

The Energy Star® rated, high-efficiency machines installed on campus clean effectively, help save time, and are gentle on your clothes and the environment! High-efficiency, front loading machines hold more clothes and use less water than conventional laundry equipment, saving you time and energy. For best results, use only 2 tbsp. of concentrated HE detergent; it's specially formulated for high-efficiency machines. If using a pod, place directly in the drum of the washer (not the detergent dispenser).

Longwood Managed Apartments

Lancer Park apartments are furnished with a washer and dryer at no additional cost.

Lancer Park North and South washer/dryer units are located on each floor, but not in each individual apartment unit. A laundry plan is included on the student’s Lancer Card in these locations. (Students are given $112.00 per semester for laundry. If these funds are depleted, students must use Lancer CA$H or credit/debit to pay for their laundry.)

The Landings washer/dryer units are located in a centralized, laundromat (with card access for Landings residents only) on the 1st floor of SW (Subway) Building Southwest (Subway) building. A laundry plan is included on the student’s Lancer Card in these locations. (Students are given $112.00 per semester for laundry. If these funds are depleted, students must use Lancer CA$H or credit/debit to pay for their laundry.)

Ways to Pay

Coins

All machines on main campus accept coins. Select machines in Longwood Managed Apartments are card-only.

Lancer CA$H, Included Laundry Plan, or Credit or Debit

Download the Speed Queen app from the App Store or Google Play Store.
Set up your account using your Longwood e-mail address, desired password, and phone number.
Add Longwood by using the Longwood University’s school code “GOWOOD.”
Find your building and you will be able to view available balances, as well as the building’s laundry units and their availability.
Add funds by linking your laundry account with your Lancer Ca$h account or entering your credit or debit card information. Tap the settings icon in the top-right corner and tap “Connect Laundry Account” and Sign-in using your myLongwood account information.
Find your machine by tapping on an available machine and pay for a cycle

If you run out of your provided laundry funds, you may add additional funds to your account using Lancer Ca$h or credit or debit card information.

Problems

Laundry issues should be reported directly to Caldwell & Gregory and/or the Lancer Card & Campus Services Office.

QR codes are located on each machine for convenience. To report machine issues, scan the QR code or contact Caldwell & Gregory at service@caldwellandgregory.com or call 1-800-927-9274.

You can also contact the Lancer Card & Campus Services Office by email at lancercard@longwood.edu or call us at (434) 395-2715 with questions/concerns.

We need the following information when you report a problem:

Your name
Building name
Machine number
Description of problem

Laundry Monitoring and Notifications

Speed Queen App

With the Speed Queen App you can:

Pay
Monitor washer and dryer availability
View the remaining cycle time
Get e a text or an email to let you know when your laundry is done

Download the Speed Queen app from the App Store or Google Play Store
Set up your account using your Longwood e-mail address, desired password, and phone number
Add Longwood by using the Longwood University's school code "GOWOOD"
Find your Building and you will be able to view available balances, as well as your building's laundry units and their availability
Add funds by linking your laundry account with your Lancer Ca$h account or entering your credit and debit card information. Tap the settings icon in the top-right corner, tap "Connect Laundry Account" and Sign-in using your myLongwood account information
Find your machine by tapping on an available machine and pay for the cycle

Refunds

To request a refund, including coin, Lancer CA$H or laundry funds, please visit the Lancer Card & Campus Services Office in Eason 204 or contact our office by phone (434) 395-2715 or lancercard@longwood.edu.