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Information Technology Services
| Information Technology Services Data | Owner: Chris Freeland | |||
|---|---|---|---|---|
| Data Type | Description | Classification | ||
| Public | Internal | Restricted | ||
| ITS Office Data | Agendas, minutes, meeting materials, etc. for departmental meetings | X | ||
| Telecommunications Invoice Data | Phone line ordering information, printing invoices, phone and fax invoices, late notices | X | ||
| Information Technology Services Data | Owner: Frank Moore | |||
|---|---|---|---|---|
| Data Type | Description | Classification | ||
| Public | Internal | Restricted | ||
| ITS Operating Documentation | Standard operating procedures, departmental policies/processes, plans (including incident response and disaster recovery), network diagrams | X | ||
| Project Management Office Data | Owner: Penny Howard | |||
|---|---|---|---|---|
| Data Type | Description | Classification | ||
| Public | Internal | Restricted | ||
| Project Data | Project planning and coordination documents | X | ||
| Project Reporting Data | Project overview documents | X | ||
| Communications Technology Data | Owner: Mark Kendrick | |||
|---|---|---|---|---|
| Data Type | Description | Classification | ||
| Public | Internal | Restricted | ||
| Network Configuration Information | Includes configuration information on switches, routers, firewalls, devices, DHCP, etc. | X | ||
| User Support Services Data | Owner: Kim Redford | |||
|---|---|---|---|---|
| Data Type | Description | Classification | ||
| Public | Internal | Restricted | ||
| ITS Work Orders | Requests by ITS and other faculty, staff and students for work to be completed on an IT resource or system | X | ||
| ITS Support Information | Information intended to inform users of and provide guidance on ITS systems and services | X | ||
| Application and Computer Engineering Services Data | Owner: Terry McGhee | |||
|---|---|---|---|---|
| Data Type | Description | Classification | ||
| Public | Internal | Restricted | ||
| Application Support Data | Source code for IT systems | X | ||
| Certificate Store | All Longwood (domain) - signed certificates. | X | ||
| Change Control Information | Forms and other documentation of access requests, changes to permissions, changes made to systems, etc. | X | ||
| Configuration Management Data | Information regarding Assets, Systems, Maintenance Agreements, Software, Knowledge Base, Approval Cycles, Service Level Agreements, and Purchasing. | X | ||
| Desktop Inventory | Software/Hardware for Faculty, Staff or Lab Workstations. | X | ||
| Directory Data | Active Directory domain user and computer objects. | X | ||
| External DNS Records | X | |||
| Internal DNS Records | X | |||
| OEM Data | Oracle Enterprise Manager Grid Control and contains every kind of statistic and performance metric, both real-time and historical, configuration information, job scheduler, privileged accounts and related information for each managed database and OAS (Oracle Application Server) and to some extent each database host. | X | ||
| Software Packages | Software management and delivery | X | ||
| WSUS Database | Server configurations; metadata for each update; information about clients, Windows updates and client interactions with Windows updates. | X | ||
| WSUS Updates | Windows updates, patches and drivers | X | ||
| Information Security Office Data | Owner: Bob Smith | |||
|---|---|---|---|---|
| Data Type | Description | Classification | ||
| Public | Internal | Restricted | ||
| Security Awareness Training Records | Information related to security awareness training for employees, students, vendors, etc. | X | ||
| System Logs | Logs for systems, applications, security, etc. | X | ||
| Incident Information | Forms, reports, and other documentation recording discoveries and actions of incident investigations | X | ||
| Risk Assessment | IT security data relating specifically to risk, risk assessment and risk treatment. | X | ||
| Vulnerability Scans | Scan performed by ITS or at the direction of ITS of systems/devices that describe and document technical issues/vulnerabilities. | X | ||
