How Do I... ?
Have a question that should be included here or another suggestion? Let us know!
Order transcripts?
There are several ways, depending on what you want. See the options >>
Order a verification letter?
Getting an enrollment verification letter is easy, just complete the Enrollment Verification Request Form (pdf) and submit to the Registrar’s Office.
Check for holds on my account?
- Log on to my.longwood.edu.
- Click the Student tab.
- Under Registration Tools, click:

- Under Select Term, click Submit.
- You will see the following message:
- At the bottom, center of the page, click the [View Holds] link.
- Your hold definition will be displayed, along with the office to contact:
Add or drop a class?
Be sure to check out important information about who is eligible to make schedule changes - see below*
- Log on to my.longwood.edu.
- Click the Student tab.
- Under Registration Tools, click:

- In the Select Termdrop down menu, choose the appropriate term and click Submit.
- Follow the given instructions as applicable:
- To add a class, enter the Course Reference Number in the Add Classes section.
- To drop a class, use the options available in the Action pull-down list.
- To find the Course Reference Number, choose the Class Search link.
If the class is closed – complete the schedule change form (pdf) with the appropriate signatures and submit to the Registrar’s Office.
If you can’t drop a class because of a hold – contact the Registrar’s Office for assistance.
*Using Self Service Registration and Time Tickets:
-
New Students, New Transfer Students and Reenroll Students:
- Register for classes during orientation. Once you check into orientation, a time ticket will be assigned. If you need to change a class prior after orientation, you need to contact your advisor or department chair.
-
Students who have earned 45 or fewer credits and Social Work Majors (regardless of credits earned), must obtain pin from advisor:
- Meet with your advisor (sign up sheets available with advisor)
- During Advisement Meeting review selected classes (reminder: have alternates)
- Obtain pin number
- Register for class via my.longwood when your assigned time ticket opens
-
Students who have earned 46 or more credits and are not Social Work Majors:
- Speak with advisor to ensure you are on track for degree completion in four years
- Layout course plan
- Register for class via my.longwood when your assigned time ticket opens
-
Undeclared:
- Must meet with your advisor in the Academic & Career Advising Center
- Obtain pin number
- Register for class via my.longwood when your assigned time ticket opens
Complete a Degree Evaluation?
- Log on to my.longwood.edu.
- Click the Student tab.
- Under Registration Tools, click:
Watch these how-to videos for more information:
Check my grades when they are posted?
They are typically available on my.longwood.edu about a week after finals.
Your grades are listed on your degree evaluation (Student tab > Registration Tools) or within the Student Grades window (Student tab > Student Grades).

View my Longwood bill?
- Log on to my.longwood.edu.
- Click the Student tab.
- Under My Student Account, click:

- Scroll down to the bottom and click the button labeled "Click Here to View Your Account Information."
Make a payment to my account?
- Log on to my.longwood.edu.
- Click the Student Tab.
- Under My Student Account, click:

- Scroll down to the bottom and click the button labeled "Click Here to View Your Account Information."
Change my password?
Use Cyphir, our self service system!
Replace my Lancer I.D.?
See our the Lost ID Policy.
View my financial aid awards and requirements?
- Log onto my.longwood.edu.
- Click the Student tab.
- Under My Financial Aid Account, click on one of the following links:
Estimate my tuition costs?
Use our net price calculator.
Apply for financial aid / FAFSA?
It’s done online through the federal government. Check out Longwood’s tips on applying for aid.
Find and use the Longwood People Directory or A-Z Site Index?
Both are at top of each Longwood website. With the People directory, you have two options: 1) search by name/department or 2) download the entire directory in a pdf.
Use the Center for Academic Success (Writing Center in Library)?
Drop in during our open hours. Be sure to come prepared!
Learn to write a resume or plan for my internship?
We have great resources on the Academic & Career Advising Center website and in Lancaster.
Obtain a parking decal/hangtag?
Instructions on how to order / reserve a parking decal can be found on the Parking Services website. Please note that freshman students are restricted from having a vehicle at Longwood except for special instances with prior approval.