Frequently Asked Questions
Who is Eligible to Use the Health and Wellness Center?
Enrolled students who have paid the comprehensive fee and who provide a complete immunization record within the timefrane required by law. Students are seen for health problems/ concerns by appointment. Call 434-395-2102 for an appointment with a clinician or health educator.
Clinicians at the Student Health & Wellness Center evaluate and treat common health problems such as: bronchitis, ear infections, strep throat, flu, mono, urinary infections, sexually transmitted infections, headaches, allergy symptoms, skin rashes, colds, pinkeye, minor burns, uncomplicated depression, and anxiety. The SHWC does not manage chronic medical problems such as diabetes or asthma. It is in the best interest of the student to continue with their primary care or specialty provider.
What services do you offer?
- The Student Health and Wellness Center offers both clinical and health education services. We evaluate and treat common health problems such as bronchitis, ear infections, strep throat, flu, mono, urinary infections, sexually transmitted infections, headaches, allergy symptoms, skin rashes, colds, pinkeye, minor burns, depression, and anxiety. The SHWC does not manage chronic medical problems such as diabetes or asthma. However, if a student has an acute problem related to a chronic medical condition she or he can seek assistance from the SHWC on a case by case basis.
- Wellness Wednesdays! We have a partnership with the Prince Edward Health Department to provide contraceptive health and STI testing here on the 4th Wednesday of the month during the academic year. There is also a massge therapist available every Wednesday. There is a cost for massage, please call for information.
- We also offer health education programming for the residence halls, organizations and individuals; some examples include substance abuse, tobacco use/smoking cessation, eating disorders, sexual health, and stress management.
Who will I see if I come to the Health and Wellness Center?
- Advanced Practice Clinicians (nurse practitioners, and physician assistants)assess and treat many common acute health conditions affecting the college health population, which may also be seen in a family physician's office. In Virginia, Advanced Practice Clinicians can prescribe medications. Some health problems will be referred to the emergency department or a local physician or health care specialist. For example, severe abdominal pain, severe asthma attacks, fractures, dental problems, eye problems, etc... Clinicians consult with the University Medical Director.
- A Certified Health Education Specialist serves as the Wellness Coordinator. This individual can provide advice and education on issues such as stress, substance abuse, tobacco use/smoking cessation, eating disorders, and other issues related to college health promotion and education.
Do I need an appointment?
YES! In order to see a clinician, you need to call 434-395-2102 to schedule an appointment.
How much will it cost me to see a clinician?
The Student Health fee is automatically included in the comprehensive fee collected with your tuition at the beginning of the semester. There is no charge to see a clinician. However, prescriptions, visits to the emergency department or other health providers, hospitalization, injections, and laboratory tests etc...are the student's responsibility.
Does the university have an insurance policy that I can purchase?
The University does NOT have it's own insurance policy that students can purchase. A complete list of providers that DO insure Longwood students is available on the Health Insurance page under Student Resources.
What accommodations are available for those with asthma/allergies and those who have concerns regarding air quality?
For students who have asthma/allergy conditions or those concerned about general air quality, air conditioning that is available in Longwood housing is medically not as useful as are air purification devices due to the type of filters used in window air conditioning units and the time limited provision of central air in air conditioned residence halls. Students with asthma/allergies or those with concerns about general air quality may purchase and bring a UL approved, freestanding, vent-free air purification device for personal use.
Do you write "excuses" for missed classes or employment?
The Student Health and Wellness Center does NOT write medical excuses. We will provide documentation as part of recommended treatment in very limited instances:
- Students who are sent home by the Health and Wellness Center (i.e. communicable disease)
- Academic Dean and Dean of Students are notified with written permission when a student is sent home
- Students who are told by our clinicians to go on bed rest or to limit physical activity.
- Treatment documentation is given directly to the student.
What do I do if I have an emergency?
In case of emergency, please call 911 or Campus Police at 434-395-2091.
Can I get involved with the Health and Wellness Center?
The Student Health and Wellness Center offers opportunities for students to become involved through any of our student groups:
- Peer Health Educators
- Student Health Partners
Are my visits to the Health and Wellness Center confidential?
No one has access to your records without written permission from you. The only exception would be by law. If parents or faculty call, information cannot be shared without the student's written consent. ALL visits made to the Student Health and Wellness Center are kept strictly confidential.
Do you give allergy shots?
Allergy clinics are available for a fee, click here for details. Students requiring allergy shots are responsible for providing their serum and medial order from their doctor.
Are immunizations required?
When are health records due?
REMEMBER, health records are due by:
- Fall Semester - July 10
- Spring Semester - January 10
Who Provides the Care?
- Advanced Practice Clinicians (nurse practitioners & physician assistants) assess and treat many common acute health conditions affecting the college health population, which might also be seen in a family physician's office.
- In Virginia Advanced Practice Clinicians can prescribe.
- Some health problems will be referred to the emergency department or a local physician or health care specialist, for example, severe abdominal pain, severe asthma attack, fractures, dental problems, eye problems, etc. Clinicians consult with the University medical director.
- The Student Health and Wellness Center also has a Certified Health Education Specialist as the Wellness Coordinator. This person can provide advice and education on issues such as stress, substance abuse, eating disorders, tobacco use/smoking cessation, and other issues related to college health promotion/education
- 16. What Should I Do if I Am Referred to Another Healthcare Provider?
Check with your insurance company to ensure coverage.
Take your insurance card with you to your appointment.
Arrange for transportation.