What Instructional Technology Collaborators help with includes the theory and practice of:

• The design for learning.
• The development of resources for learning.
• The utilization of resources for learning.
• The management of resources for learning.
• The evaluation of processes and resources for learning. 

Instructional Technology Collaborators do not engage in Information Technology support, which includes, but is not limited to:

• The installation of hardware or software.
• The resetting of passwords.
• Anything related to computer security or computer networks on campus.
• The repair or modification of Longwood technology that is broken.
• Anything related to phones, wireless and wired internet connectivity.

If you need help with the above issues, contact the Help Desk (hyperlink info: http://www.longwood.edu/helpdesk/)