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Satisfaction

Satisfaction

The Division of Student Affairs is committed to evaluating the various services that we provide to our constituents as a measure of effectiveness. What our primary stakeholders, students, report has value in the evaluation of individual services and is a critical part of the feedback mechanism.

 

Topical Non Learning Area

International Student Exit Questionnaire:

The following represents the highlights of the responses for international students regarding their satisfaction with the Longwood experience.

International Student Exit Questionnaire Results

Fall 2009 - Spring 2010

A total of 37 International students participated in this survey. 22 of the students were Chinese, and 15 students were European.

Chinese

Areas of Greatest Satisfaction

 Orientation to Longwood University
 Pick-up from airport
 Orientation helped to prepare for study abroad in the US
 Easy check-in process
 Move into the Residence Halls
 RA helping to adjust
 Academic experience at Longwood University
 Feeling a part of the Longwood community
 Relationship with professors
 Quality of curriculum at Longwood University
 Service given by Multicultural Affairs


Areas of Least Satisfaction

 Met their REC
 Condition of room

 European

Areas of Greatest Satisfaction

 Pick-up from airport
 Relationship with professors
 Academic experience at Longwood University
 Service given by Multicultural Affairs
 Quality of curriculum at Longwood University
 Feeling a part of the Longwood community
 Easy check-in process
 Use of student services
 Orientation to Longwood University
 Move into Residence Halls
 Orientation helped to prepare for study abroad in the US

 

Areas of Least Satisfaction

 RA helping to adjust
 Met their REC
 Condition of room

 

Fall 2008 - Spring 2009

A total of 40 International students participated in this survey. 23 of the students were Chinese, 2 were English, and the remaining 15 students were European.

Chinese

Areas of Greatest Satisfaction

 Orientation helped to prepare for study abroad in the US
 Pick-up from the Airport
 Orientation to Longwood University
 Move into Residence Halls
 Easy Check-in process
 Feeling a part of Longwood University Community
 Academic experience at Longwood University
 Relationship with professors
 Quality of curriculum at Longwood University
 Service and Attention from Multicultural Affairs


Areas of Least Satisfaction

 RA helping student(s) to adjust
 Meeting their REC
 Condition of room

English

Areas of Greatest Satisfaction

 Orientation helped to prepare for study abroad in the US
 Pick-up from the Airport
 Orientation to Longwood University
 Move into Residence Halls
 Easy Check-in process
 Feeling a part of Longwood University Community
 Academic experience at Longwood University
 Relationship with professors
 Quality of curriculum at Longwood University
 Service and Attention from Multicultural Affairs


Areas of Least Satisfaction

 RA helping student(s) to adjust
 Roommate

European

Areas of Greatest Satisfaction

 Relationship with Professors
 Service given by Multicultural Affairs
 Quality of curriculum at Longwood University
 Pick-up from airport
 Buddy Program
 Move into Residence Halls
 Check-In process
 Academic experience at Longwood University
 Orientation to Longwood University
 Feeling a part of Longwood University Community
 Orientation helped to prepare for study abroad in the US


Areas of Least Satisfaction

 Use of Student Services
 RA helping to adjust
 Meeting their REC
 Condition of room

Fall 2007 - Spring 2008

A total of 29 International students participated in this survey. 16 were Chinese students, while 13 were French/European students.

Chinese

Areas of Greatest Satisfaction

 Pick-up from the Airport
 Check-in process at Longwood University
 Move into Residence halls
 Use of Student Services
 Orientation to Longwood University
 Roommate matching
 International Buddy Program
 Academic experience at Longwood University
 Relationship with professors
 Quality of curriculum at Longwood University
 Service and Attention from Multicultural Affairs


Areas of Least Satisfaction

 Condition of room
 RA helping the student(s) to adjust
 Meeting of their REC

European

Areas of Greatest Satisfaction

 Easy Check-in process
 Move into Residence Halls
 Orientation to Longwood University
 Orientation helped to prepare for study abroad in the US
 Pick-up from the Airport
 Use of Student Services
 Academic experience at Longwood University
 Relationship with professors
 Quality of curriculum at Longwood University
 Service and Attention from Multicultural Affairs
 Feeling a part of Longwood University Community


Areas of Least Satisfaction

 RA helping student(s) to adjust
 Condition of room
 Meeting of their REC
 International Buddy Program



Fall 2006 - Spring 2007

A total of 47 international students participated in the survey.

Areas of Greatest Satisfaction

 Orientation to Longwood University
 Pick-up from the Airport
 Easy Check-in Process
 Service and Attention from Multicultural Affairs
 Relationship with Professors
 Quality of curriculum at Longwood University
 Academic experience at Longwood University
 Feeling like parts of the Longwood Community
 Orientation helped to prepare for study abroad in the US
 Move into the Residence Halls

Areas of Least Satisfaction

 Meeting their REC
 Condition of room
 International Buddy Program