How Do I... ?
How do I order transcripts?
There are several ways, depending on what you want. See the options >>
How do I order a verification letter?
Getting an enrollment verification letter is easy, just complete the Enrollment Verification Request Form (pdf) and submit to the Registrar’s Office.
How do I check for holds on my account?
- Log on to my.longwood.edu.
- Click the Student tab.
- Under Registration Tools, click:

- Under Select Term, click Submit.
- You will see the following message:
- At the bottom, center of the page, click the [View Holds] link.
- Your hold definition will be displayed, along with the office to contact:
How do I add/drop a class?
Be sure to check out important information about who is eligible to make schedule changes - see below*
- Log on to my.longwood.edu.
- Click the Student tab.
- Under Registration Tools, click:

- In the Select Termdrop down menu, choose the appropriate term and click Submit.
- Follow the given instructions as applicable:
- To add a class, enter the Course Reference Number in the Add Classes section.
- To drop a class, use the options available in the Action pull-down list.
- To find the Course Reference Number, choose the Class Search link.
If the class is closed – complete the schedule change form (pdf) with the appropriate signatures and submit to the Registrar’s Office.
If you can’t drop a class because of a hold – contact the Registrar’s Office for assistance.
*Using Self Service Registration and Time Tickets:
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New Students, New Transfer Students and Reenroll Students:
- Register for classes during orientation. Once you check into orientation, a time ticket will be assigned. If you need to change a class prior after orientation, you need to contact your advisor or department chair.
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Students who have earned 45 or fewer credits and Social Work Majors (regardless of credits earned), must obtain pin from advisor:
- Meet with your advisor (sign up sheets available with advisor)
- During Advisement Meeting review selected classes (reminder: have alternates)
- Obtain pin number
- Register for class via my.longwood when your assigned time ticket opens
-
Students who have earned 46 or more credits and are not Social Work Majors:
- Speak with advisor to ensure you are on track for degree completion in four years
- Layout course plan
- Register for class via my.longwood when your assigned time ticket opens
-
Undeclared:
- Must meet with your advisor in the Academic & Career Advising Center
- Obtain pin number
- Register for class via my.longwood when your assigned time ticket opens
How do I complete a Degree Evaluation?
- Log on to my.longwood.edu.
- Click the Student tab.
- Under Registration Tools, click:
Watch these how-to videos for more information:
How do I check my grades when they are posted?
They are typically available on my.longwood.edu about a week after finals.
Your grades are listed on your degree evaluation (Student tab > Registration Tools) or within the Student Grades window (Student tab > Student Grades).

How do I view my Longwood bill?
- Log on to my.longwood.edu.
- Click the Student tab.
- Under My Student Account, click:

- Scroll down to the bottom and click the button labeled "Click Here to View Your Account Information."
How do I make a payment to my account?
- Log on to my.longwood.edu.
- Click the Student Tab.
- Under My Student Account, click:

- Scroll down to the bottom and click the button labeled "Click Here to View Your Account Information."
How do I change my password?
Use Cyphir, our self service system!
How do I replace my Lancer I.D.?
See our the Lost ID Policy.
How do I view my financial aid awards and requirements?
- Log onto my.longwood.edu.
- Click the Student tab.
- Under My Financial Aid Account, click on one of the following links:
How do I estimate my tuition costs?
Use our net price calculator.
How do I apply for financial aid / FAFSA?
It’s done online through the federal government. Check out Longwood’s tips on applying for aid.
How do I find and use the Longwood People Directory or A-Z Site Index?
Both are at top of each Longwood website. With the People directory, you have two options: 1) search by name/department or 2) download the entire directory in a pdf.
How do I use the Center for Academic Success (Writing Center in Library)?
Drop in during our open hours. Be sure to come prepared!
How do I learn to write a resume or plan for my internship?
We have great resources on the Academic & Career Advising Center website and in Lancaster.
How do I obtain a parking decal/hangtag?
Instructions on how to order / reserve a parking decal can be found on the Parking Services website. Please note that freshman students are restricted from having a vehicle at Longwood except for special instances with prior approval.